Services
Maintenance Services
We are well-versed in a variety of operating systems, networks, Servers and storages. We work with just about any technology that a small business would encounter. We use this expertise to help customers with small to mid-sized projects.
Key Benefits of Maintenance Services:
- Maintenance & IT repair services of leading multi-vendor technology
- Independent IT Support & Helpdesk
- 24/7/365 remote monitoring
- Manufacturer accredited engineers
- Full multi-platform support including legacy systems
- Substantial cost savings against OEM support
- SLAs to suit your needs with guaranteed break/fix times
- In-house ‘Repair’ solution giving peace of mind
- We provide support for all IT Infra devices
Legacy Hardware Support
MTS support enables you to extend the life of your data centre hardware way beyond OEM ‘end-of-life’ dates. How can your IT be end of life when your business relies on IT? With our industry leading multi-vendor knowledge and expertise, we provide break fix maintenance and legacy HP Integrity, Dell, IBM and other servers support, Storage and Backup devices Support.Break Fix
MTS Managed Services aim to help your company cope with its day to day operational activities by providing a world class IT service to compliment your current business infrastructure.
Our solutions vary from simple desktop support all the way through to infrastructure design, management and implementation. We provide specialist capabilities across multi-vendors such as HPE, IBM, Oracle/Sun, Lenovo, NetApp and Dell systems.
Our flexible and bespoke services include hardware & software support, system & network monitoring, disaster recovery solutions, asset management services, on-call assistance, backup security, onsite activities and an excellent customer service helpdesk support.
Servers:
We support all OEM’s Blade, Rack & Tower servers. We repair / Source all servers and Server Spares within agreed time.
Storage:
We support all Storage OEM’s Tape Drives, Tape Libraries, Disk Storages, SAN, NAS and DAS storages. We repair and storages spares within agreed time.
Benefits of Enhanced IT Support
- Reduce operating costs typically by up to 30%
- Deliver fixed SLA’s to your core services
- 24/7/365 remote network and server monitoring
- 24/7/365 customer service helpdesk support
- Increase business efficiency
- Access to a wider skills resource pool
- Resolve recruitment problems
- Enhanced flexibility – only pay for expertise when you need it
- Managed Service Provider
Professional Services
Here at MTS, we have a range of professional services offerings that are designed to help your business realise the full potential of its technology systems. We have the experience, know-how and most importantly the resource to develop solutions to meet the needs of your organisation. Whether you are looking for a fully managed services contract or have a single project that requires some specialist expertise and input, we can tailor a service that will meet your requirements and exceed the demands of your business. Key Benefits of Professional Services:
- Multi-vendor knowledge
- Legacy platform integration
- Independent IT Support & Helpdesk
- Onsite installations
- Training support on your chosen platform
- Total ‘one stop’ solution
- Time & Materials (T&M) – Pay as you go, when you need it.
- Onsite and Inhouse Repair Services
